Add/ Edit Client in a Case

Modified on Mon, 18 Sep, 2023 at 11:59 PM

  1. Click Client Details option in the right navigation menu.

  2. In section Claim Information, hover over Client’s Add/Edit and select:

    • Add Client - create a new client

    • Edit Client - update an already existing client

  3. A new user account page opens. Fill in the fields, where required (in General Information).

  4. Click Save and the newly created account gets added to the case.

Tip: In a User Account, click View changes to view all changes made to any related details.

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