Click Client Details option in the right navigation menu.
In section Claim Information, hover over Client’s Add/Edit and select:
Add Client - create a new client
Edit Client - update an already existing client
A new user account page opens. Fill in the fields, where required (in General Information).
Click Save and the newly created account gets added to the case.
Tip: In a User Account, click View changes to view all changes made to any related details.
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