Generate an Invoice

Modified on Thu, 4 Jul at 12:04 PM

OVERVIEW

This article covers where Staff users can generate an invoice for a service completed in Kawaconn.



GENERATE AN INVOICE

  1. From the sidebar, go to a Reporting Services module and find your case to invoice.
    • Tip: Use Next Task filters to identify services that require invoicing (Invoice Service...)
  2. For the selected case, click their corresponding three dots and select Generate Invoice. (see Image 1)
  3. A Create Invoice window is opened. Enter all essential invoice details.
    • See below (section NOTABLE INVOICE FIELDS TO PROVIDE) for key fields to enter/edit.
  4. When complete, select Create.

 


NOTABLE INVOICE DETAILS TO PROVIDE

The following key fields should be considered when entering a new invoice (split by sections)



Service Detail

  • No fields to enter but Service Detail provides users information from the service that affects service items (and fees) to apply



Service Invoice


FieldImportance in Invoice

Invoice For

  • Affects the amount to be paid by the Paying Company (based on Service provided)
  • Default: Non-IRO

Paying Company

  • Represents the recipient of the invoice
  • Automatically added from case details (changeable if required)

Service Items

  • Location to add fees to be displayed and charged on the printed invoice

Email For Sending Invoice 1 & 2

  • Location to add emails of which the invoice is to be sent to
  • Select Same as Booking CM or Same as Accounting/Finance Email to automatically add the recipient email(s), obtained from User Accounts

Create Service Invoice in Accounting App

  • Tick to upload a copy of the invoice into your respective accounting software
  • Only applicable if connections have been made in System Configuration

Send Service Invoice

  • Tick to send emails TEMPLATE_52 and/or TEMPLATE_52B to recipients upon saving


Provider Payment


FieldImportance in Invoice

Booking Fee Type

  • Affects the split of the invoice that is paid between the provider and specialist
  • Only important if the Invoice Amount affects the distribution of payments to both parties


GALLERY

Image 1. Generate Invoice Location

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