Update Cancellation Status

This section shows whether the case is closed or not, for your update.

Update Cancellation Status

You are free to tick each box according to the case’s status.

• None: default status. Tick this box when the case should be ongoing.

• Cancelled-No Fee: Tick this box when the case is canceled and the CM is not charged. 

• Cancelled-With Fee: Tick this box when the case is canceled and the CM must pay a certain fee.

Note: Different from other services, an FR service is trickier to cancel. Once the paperwork has reached the specialist and the CM wants to cancel, the PIC must contact the specialist to see if they have commenced on the report. If they have completed the report or already commenced on the work, a certain fee must be paid accordingly as their compensation.

Once either of the last two boxes is ticked, leave a brief comment in the Comments section so others can understand what’s going on.