Review Booking and Cancellation Terms

Booking and Cancellation Terms on an IME will correspond with the Booking and Cancellation Terms existing in a specialist’s profile, this section will also be included in the booking confirmation email. To view and change these terms please follow the steps below:

1. Click on USER ACCOUNT on the left-hand side menu.

2. Select Specialists.

3. Select a specialist, or type in a specialist’s name on the search bar. 

4. Once you are in a specialist’s profile, you can view the Booking and Cancellation Terms. 

5. If you would like to edit the terms, simply type in the new content, and hit Save. 

Tip 1: You can view the changes that were made on this section by clicking on View changes that is highlighted in blue. 

Tip 2: You can also access a specialist’s profile via Appointment Search:

1. Click on SEARCH OPTIONS on the left hand side menu. 

2. Select Appointment Search. 

3. Select a specialist, or type in a specialist’s name on the search bar. 

4. Once their name comes up, click on the specialist’s name to open their profile.