User Accounts - Clients Database

Modified on Fri, 16 Feb at 12:20 PM

OVERVIEW

This article covers all the contents and features in USER ACCOUNTS -> Clients.


This database stores all records of Clients that are involved in a Kawaconn service.


The database can be customised and filtered to help find your desired Client(s) easier.



CONTENTS



DATABASE & SORTING

When first opened, the database loads all active Clients and is sorted by their Creation Date as default.


Columns obtained from Client fields are used to distinguish between profiles.


The database is sortable with selected columns.


Column NameSortable?Notes

Title

No

 

Full Name

Yes

  • Click on the Client’s Name to access their profile

Date of Birth (DOB)

Yes

 

Home Phone

Yes

 

Mobile Phone

Yes

 

Email

Yes

 

Booking Company

No

  • Click on the Company's Name to access their profile

State

Yes

 

Status

Yes

  • Inactivaccounts can’t be added to a case

Created At

Yes (default)

  • Date of when the User Account was created

Created By

No

  • User Account that created the Client

 


SEARCH & FILTERS

Enter text in the Search Bar and click Search (magnifying glass) to only show results where the entered text can be found in the following columns:

  • Full Name
  • Home Phone
  • Mobile Phone
  • Email


Filters

Open and use the following Filters to narrow your database results.


FiltersPurpose

Client

To directly find your desired Client

Booking Company

To find Clients that were booked by a specified Company

Status

To find Clients that are Active or Inactive

State

To find Clients by location 


Clear/Reset Filters

Use the Red “X” button to remove all filters used and revert back to the default database.


 

INSERT/REMOVE/REARRANGE DATABASE COLUMNS

To organise table columns in User Accounts, select the three dots at the top-left of the table.

  • Tick an item to add the column to the table
  • Untick an item to remove the column from the table
  • Drag and drop an item to rearrange the ordering of the table columns (top of the list = left-most column)
  • Select Default Columns to revert back to Kawaconn’s default columns and order

 

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