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            Specialists - Recruitment Information

            Modified on Fri, 16 Feb at 12:24 PM

            OVERVIEW

            This article covers how providers can keep a record of the progress towards recruiting new Specialists to their panel on Kawaconn.


            Each Specialist User Account (Recruitment & Login → Recruitment Information) has the capability to store statuses that help providers understand the amount of progress that has been made towards establishing a contract between parties.



            CONTENTS



            GLOSSARY - RECRUITMENT STATUSES


            Term/StatusDefinition

            Recruiting

            Specialists that you have not approached but are considering to work with

            Onboarding

            Specialists that have made steady progress towards signing a contract

            Onboarded

            Specialists that have signed a contract and are actively providing services for the provider

            Not Currently Interested (NCI)

            Specialists that are working for you but are unable to provide services for a considerable timeframe. Whilst NCI, Specialists can’t be booked by both Staff and Case Managers during the set NCI period.



            UPDATE A SPECIALIST'S RECRUITMENT STATUS

            1. From the sidebar, go to USER ACCOUNTS → Specialists.
            2. Search and open your selected Specialist by clicking their name (blue text).
            3. On the list of (horizontal) Specialist tabs, select Recruitment & Login.
            4. Go to Recruitment Information and update the Recruitment Status.
              • Note: In order to save a Specialist as Onboarded, the Specialist must have at least 1 Service Centre added to their account, in tab Assigned Medical Centres.
              • Note: Each Recruitment Status has an info bubble to remind you of the differences between each status. Hover over “i” for definitions.
            5. Save the Specialist User Account.



            FIELDS - RECRUITING INFORMATION


            Field NameNotes

            In-house Specialist

            • If ticked, it converts the Specialist's login to have the same levels of permissions as a Staff user
            • Useful for businesses that manage specialists within the same practice

            Recruitment Status

            • Mandatory

            Send Onboarding Reminders

            • If ticked, automated reminders are sent to Specialists relating to the onboarding process:
              • signing the contract
              • provide relevant documents that help influence Case Managers' decision-making for requests

            Campaign Name


            (Campaign) PIC


            Account Manager
            • Staff responsible for looking after business relationships with the Specialist
            Recruiting Date
            • Automatically updated when the Recruitment Status is changed to Recruiting
            Onboarding Date
            • Automatically updated when the Recruitment Status is changed to Onboarding
            Onboard Date
            (Contract Start Date)
            • Automatically updated when the Recruitment Status is changed to Onboarded
            Contract End Date
            Attached Contract







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